Modern Hospitality Solutions — Custom Digital Training Portals

The Problem

Your staff walk out of training with nothing to study.

In most restaurants, training happens on the floor and ends when the shift does. What goes home with your team is usually a binder and a printed menu. Static studying meant to memorize, but with no pictures or interactivity to help the information stick.

Hands-on only isn't enough

Floor training builds instinct, but the deeper knowledge has to come from somewhere. If there's nothing intuitive to study outside the building, learning just stops when the shift ends.

Outdated materials everywhere

Old binders, printed menus, handwritten notes. Most restaurant training tools haven't changed in decades, and your team notices.

Turnover resets everything

Every time someone leaves, their knowledge walks out with them. A structured program gets new hires up to speed faster and keeps them around longer.

What We Build

Training built around your restaurant.

Chances are your training materials already exist. They're just sitting in a binder somewhere in the office. We rebuild them into a digital portal your team can use anywhere, on any device.

New Hire Training Program

An onboarding system built around your restaurant's philosophy, service standards, menu, and culture. New hires walk in knowing what's expected before they ever take their first table.

Wine & Knowledge Training

Wine education built around your actual list: the varietals, regions, producers, pairings, and the language your staff needs to sell every bottle with confidence.

Quarterly Content Updates

When your menu or wine list changes, your training changes with it. Includes ongoing support and direct access to the MHS founder whenever you need it.

The Process

Built with you. Not for someone else.

Discovery

We visit your restaurant in person and go through what you already have: handbooks, training manuals, menus, recipes. Then we spend time learning your culture and where your team's gaps are.

Custom Build

Then we build your portal from the ground up. Every section reflects your menu, your standards, and the way your restaurant speaks to its guests.

Launch & Grow

When it's ready, we come in and run the first training session with your team ourselves. After launch, quarterly updates keep everything current as your restaurant evolves.

How It's Delivered

Modern training for modern restaurants.

Your portal gets delivered in whatever format works for your team, whether that's a hosted website or a QR code on the break room wall. No app downloads, no subscriptions.

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Hosted Website

Works on any phone, tablet, or computer, anytime.

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PDF

Easy to share, print, or save. Works on every device without any setup.

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USB / TV Display

Plug into any TV or PC and run training directly on the floor or in the break room.

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QR Code

Sticker it on the break room wall. Staff scan and study before any shift, no login needed.

Built from the floor. For the floor.

Efrain V. Montes

Founder & CEO

I've spent my whole career on the restaurant floor. What I learned early is that great hospitality is a standard you hold, not just a job you show up to.

My first opportunity in this industry came through my aunt Patricia. Years later, working alongside her at Three Sisters Catering is where my understanding of hospitality really took shape. In between, I served four years in the U.S. Army with a combat tour in Afghanistan. The Army taught me discipline and preparation, and what it means to show up when it matters.

Back in civilian life I worked all over, from mom-and-pop diners to acclaimed steakhouses on Long Island. The same problem kept showing up everywhere: training was rushed, unstructured, and designed to check a box instead of helping people retain anything.

Three Sisters changed how I saw this work. Serving affluent clients at large private events with my family taught me that hospitality is anticipation and presence, done consistently.

When I found my way to Eating House in Miami, I finally found a restaurant that held those same standards. But even the best restaurants have the same gap. Once the team leaves the building, there's nothing modern or organized waiting for them to study.

So I built something to fix that. The industry hasn't updated its training in decades. That's what Modern Hospitality Solutions is here to change.

20+ years in the service industry across multiple restaurant concepts

United States Army Veteran

Entrepreneur & Founder of Modern Hospitality Solutions

Based in Miami, FL — serving chef-driven restaurants across the city

Investment

Priced to fit your restaurant.

Every portal is scoped to your restaurant: the size of your team, the complexity of your program, and what you're trying to build. No subscriptions, no hidden fees, and you own everything we build for you.

Digital Training Packet

Modernized Training Packet

For restaurants that want a clean, modern version of what they already have, organized and ready to use from day one.

Concept overview & brand standards
Food, wine, or beverage training
Light quiz & checkpoint options
Mobile-friendly access
One revision round included
Delivered in your preferred format

Custom Training Portal

A fully built digital training portal, custom to your restaurant's brand, culture, menu, and standards. Ideal for restaurants that want a deeper onboarding and knowledge system.

Concept & origin story
Partner & chef bios
Hospitality standards & SOP organization
Food & cuisine knowledge pages
Wine & beverage education
Quizzes & knowledge checks
New hire onboarding flow
Manager walkthrough included
One revision round included

Ongoing Support

Quarterly Support

Menus change and wine lists evolve. Quarterly support keeps your portal current so your team is never studying old information.

Menu & wine list updates
Quiz & SOP edits
Seasonal training adjustments
Small content updates
Direct access to the MHS founder
Priority response time

How Pricing Works

We scope every project in person, then give you a clear quote once we've reviewed your materials.

No hourly rates and no surprise invoices. The sooner we have your menus, recipes, and materials, the sooner you'll have your number.

Schedule a Free Consultation

The gap in restaurant training isn't a secret. It's just never been filled. Most restaurants know their training materials are outdated. They just don't have the time or the tools to fix it. That's the work MHS does, and it started with the restaurants that trusted us first.

Portals Built — Miami, FL

Live & In Use

Eating House — Wine & Knowledge Training Portal

Endorsed

By ownership at Eating House — from the first session

Refined

Built and refined through real staff feedback before delivery

One of Miami's most respected chef-driven restaurants. One proven training solution.

Eating House Wine & Knowledge Training Portal — landing screen

Branded landing — 12 lessons, 56 winesClick to enlarge ↗

Eating House Wine & Knowledge Training Portal — lesson content

Lesson content — bottle-level detailClick to enlarge ↗

Eating House Wine & Knowledge Training Portal — knowledge quiz

Built-in quizzes — real knowledge testingClick to enlarge ↗

Get Started

Let's build your program.

Tell us about your restaurant and what you're looking to build. We'll get back to you within 48 hours to set up an in-person meeting. No commitment required.

Based in Miami, Florida

Serving Independent & Multi-Location Restaurants

Response Within 48 hours